Charlene Manor COVID-19 Update

Today’s Daily COVID-19 Report

At Charlene Manor, we understand what an incredibly difficult time this is, and how important communication is to our extended community of residents, family members and staff. Therefore, we will continue to be providing regular updates on how the COVID-19 virus has impacted our facility. The below chart will be updated daily. As we share this information, please know that our staff across our organization are working tirelessly to manage this crisis. We are guided by all the proper regulatory and clinical guidelines, and you can be sure that we are always working for the best interest of our residents and staff. We thank you for your ongoing support during these challenging days. It means more than you could realize to our staff and residents. Please stay healthy and safe.

4.28.2020 Update

As of today, Charlene Manor has 15 reported cases of residents who have tested positive with COVID-19 and there have been a total of four residents who have now passed away with virus-related issues. Additionally, 38 other residents that had been tested are negative. Also, we are happy to report that seven residents are in a recovery wing and are improving each day.

4.23.2020 Update

Today we are deeply saddened to report that two residents at Charlene Manor have passed away in-house from COVID-19 related issues. We are very grateful to the families of these residents for their understanding, support and recognition of the efforts by our staff in caring for their loved ones.

4.20.2020 Update

As of Monday, April 20, there are 13 residents that are in-house that have tested positive for COVID-19.

4.17.2020 Update

As of today, Charlene Manor Extended Care has nine residents who have tested positive for COVID-19 who are currently under the care of our dedicated team of professionals.

The staff at Charlene Manor has been in an active response mode since the coronavirus first appeared and has implemented restrictions and protocols consistent with recommendations by the CDC and state health and public safety agencies. 

All residents at Charlene Manor are checked regularly for potential symptoms. Residents who have been tested were identified through the facility’s daily health assessments and will continue to be assessed. 

Staff is also adequately supplied with personal protective equipment that allows for the safe care of residents. 

Our primary concern is continuing to support our residents and staff while taking every measure to safeguard their health and safety. We remain in close communication with our residents and families throughout this unprecedented situation. 

4.9.2020 Update from the Administrator

The past several weeks have been unprecedented, for our country and the world, as the COVID-19 virus has become front and center in all of our lives. The concerns you may have are shared by healthcare providers like us as we navigate these uncharted waters. At Charlene Manor Extended Care Facility, we recognize that time-sensitive and transparent communication with our residents, families and community is critical to how we all respond to this health crisis.

We have been informed that three residents, who has been residing at our skilled nursing center, have tested positive for COVID-19. We have and will continue to work with the Centers for Medicare & Medicaid Services (CMS), the Centers for Disease Control and Prevention (CDC), and the state and local health departments to isolate this situation and mitigate any future problems.

Please be assured that we have been preparing for this situation for the last several weeks knowing that the virus is present in our local communities. We are confident that our team of clinicians, nurses, aides and other support staff at Charlene Manor are well prepared to protect the ongoing health of our residents.

Throughout this entire public health crisis, we have been guided by, and consulted with, key federal and state agencies who are involved in the prevention and mitigation of the Corona virus. Their infection control, screening and assessment protocols have been instrumental in our preparedness for this situation. We continue to assess our residents and staff daily for signs or symptoms of COVID-19. It was the strict adherence to these protocols that enabled us to identify these cases and resulted in a swift response in caring for the affected residents while putting immediate precautions in place to help isolate the situation. We will continue to follow the Massachusetts Department of Public Health’s guidance on notifying members of our community who may have had contact with these residents.

We understand the concerns around COVID-19. Now, with three residents who have tested positive; patients, families and community members may feel worried about the care we are able to provide to them or their loved ones. We encourage you to remember that the team members working to care for our residents at Charlene Manor are your neighbors and community members. They continue to work incredibly hard to ensure that our most vulnerable populations are being cared for with the highest quality of care, compassion and resources to safeguard their health and well being.

Charlene Manor remains committed, as your community partner, to provide the best care possible. We are grateful for the efforts of our team here and our local healthcare partners, for their commitment and dedication to our residents and families. We are humbled by your trust in us and will continue to work tirelessly to earn that trust and confidence each day.

This website will be updated frequently with current information and updates that pertain to this evolving situation as it becomes available.


Ashley LeBeau, Administrator